8 Years
Platform maturity · Battle-tested through real operations since 2016
GIZZADA INVESTOR DOSSIER · DEC 2025
After 8 years building software to run our own business, we're now offering Phoros—a complete business platform—and ElecareAI—our healthcare solution—to organizations across the Caribbean. This page outlines our capital plan and growth targets.
Platform maturity · Battle-tested through real operations since 2016
MRR growth in 3 months · $840 (Aug) → $1,555 (Nov 2025)
Churn over 90 days · Strong product-market fit signal
Capital raise (SAFE, $10M cap) · Scale sales to break-even at $42K MRR
The Journey · 2016–2025
We wanted to modernize Jamaica. We learned that changing a country takes patience, resources, and a different kind of approach. This is the story of how a failed ride-hailing app became the foundation for something much bigger.
2016
We launched Get There, a ride-hailing app for Jamaica. We believed technology could modernize how people moved. But we hit the classic chicken-and-egg problem: not enough drivers, not enough riders. The app didn't take off. But to manage our small team, we'd built a simple internal tool called "Jamaker"—a ledger and operations system. That tool survived.
2017
Get There built our reputation. People started asking us to build software for them. On July 17, 2017, we founded Gizzada Software. We realized something: if we couldn't modernize Jamaica by starting new companies, maybe we could do it by empowering the ones that already existed. We became a custom software shop—but Jamaker stayed with us. We kept improving it because we needed it to run our own business.
2017–2020
While serving clients by day, we built Jamaker by night. Invoicing, planning, payroll, CRM—every feature exists because we needed it ourselves. We looked for an affordable, all-in-one tool for Caribbean businesses. It didn't exist. So we built it. Not to sell—just to run our company better.
2020
Christopher started building a website/app development kit inside Jamaker. From 2020 onward, every client project was built using this stack. We stopped handing clients off to third-party hosting. Jamaker became the server. We moved faster. Clients got better products. The platform was taking shape—though we didn't call it that yet.
2023
In DBJ's Ignite accelerator, our coach looked at our books and noticed something: three doctors were paying us for hosting, ERP subscriptions, and email. "Why not go after more doctors?" That simple question led us to Dr. Franco Pencle, who saw immediately what Jamaker could become for healthcare. The patient module was born. We called it ElecareAI.
2024
We showed ElecareAI to clinics. The feedback was strong—doctors wanted this. But Joel and I were still running Gizzada full-time, serving clients as part-time-CTO-for-hire. The product was ready. We weren't. Not yet. We needed breathing room to make the leap.
April 17, 2025
We pressed the button. Phoros Cloud went live. We stopped taking new Gizzada clients. After nine years of building on the side, we went all-in on the platform and ElecareAI. Everything we'd built—every late night, every feature we made because we needed it—was finally the main thing.
August 2025
We flew to St. Vincent, Barbados, and Trinidad. We knocked on doctors' doors. We demoed ElecareAI to anyone who would listen. Real sales began. We came back with ~30 warm leads—doctors who said "we would use it." It was terrifying and exhilarating. After years of building in the background, we were finally selling what we'd made.
Today
August: $840 MRR. November: $1,555 MRR. That's 85% growth in three months. To us, this isn't luck—it's validation. Nine years of patient, practical, visionary development put us here. The bootstrap approach meant we built relationships with hundreds of businesses. We gathered knowledge. We understood what Caribbean companies actually need. Now, with AI joining us, we have a foundation that can enter any vertical we choose. We just need capital to accelerate.
"Building what Phoros is required time and patience. The bootstrap approach was the right way—it meant we got access to a lot of businesses and gathered the knowledge to inform the development and design of our system. It is that patient, practical, and visionary development that has put us in a position where now that AI has joined us, we have a foundation that enables us to stably enter as many verticals as we might wish."
— Christopher Gayle, CEO & CTO
How It All Fits Together
We're raising to scale ElecareAI (healthcare) first because that's where we have traction and partnerships. But the same platform already powers logistics, retail, and media businesses.
The Company · Founded July 2017 · Kingston, Jamaica
"We build software that runs Caribbean businesses"
The Platform · Like Windows or MacOS
Healthcare Vertical
Live in Jamaica, St Vincent and Antigua
Fleet/Logistics Vertical
Operational
Built on Phoros
Platform ready
Before We Go Further
We use some industry terms throughout this document. Here's what they mean in plain English.
Monthly / Annual Recurring Revenue. The subscription revenue we collect each month (MRR) or year (ARR). Our current MRR is $1,555; our break-even target is $42K MRR.
Simple Agreement for Future Equity. An investment instrument where you invest now and receive equity later when we raise a priced round or have a liquidity event. Our SAFE has a $10M valuation cap.
Enterprise Resource Platform. The business management suite: point of sale, payroll, inventory, CRM, invoicing—all in one place. This is what Phoros provides to any business.
Electronic Medical / Health Records. Digital patient charts, clinical notes, and health data. ElecareAI provides this to healthcare practices.
Total / Serviceable / Obtainable Market. TAM is everyone who could theoretically buy. SAM is the portion we can reach. SOM is what we realistically expect to capture.
Customer Acquisition Cost. What we spend to acquire one customer. Payback is how long until that customer's revenue covers the cost.
Integrated Development Environment. Our internal toolkit that lets us (and partners) build custom apps quickly on the Phoros platform.
Resilient Network Infrastructure. Hardware and software that keeps businesses running during internet outages—critical in the Caribbean where hurricanes and infrastructure issues are common.
Current Status · December 2025
Seven months since launch. Four countries with live deployments. Real revenue growing month over month. Here's the honest picture.
Platform Status
Production Ready
8 years of internal use. The platform runs real businesses today—clinics, retailers, media houses. This isn't a prototype.
Healthcare Traction
4 Countries Live
ElecareAI in Jamaica, St Vincent, and Antigua. ERP clients in Jamaica and Trinidad. Regional footprint established.
Strategic Pipeline
4,000+ Doctors
Medical Association of Jamaica MOU on table; CSMSJ MOU signed. Institutional distribution channel ready.
Current MRR
$1,555
$720 hosting + $835 subscriptions. Up from $840 in August—85% growth in 3 months.
Paying Customers
~25
Mix of ERP subscribers, hosted apps, and healthcare practices. Founder-led sales so far.
Churn Rate
0%
No customer lost in the past 90 days. Strong signal of product-market fit.
The Primary Goal
Before ambitious growth targets, there's one number that matters: $42K MRR. That's where revenue covers operating costs at peak sales & marketing execution—making us self-sustaining.
Current MRR
$1,555
Growing 85% over past 3 months
Current Burn
~$6,000
Lean operations: $650 platform + team
Target Burn
$42,000
At peak sales & marketing capacity
Where the money goes: Platform costs are ~$650/month (domain, servers, database). The rest funds human resources—ads, AI tokens, and the team steering the ship. Serving the system is low-cost; most spend goes to people who convert opportunities into customers.
At an average of $400/month per customer (blended across ERP and ElecareAI tiers):
Customers Needed
105
To hit $42K MRR
Current Customers
~25
Paying subscribers today
New Customers Needed
80
To reach break-even
Q2 2026
$10K MRR
50 customers · Sales team ramped
Q4 2026
$25K MRR
100 customers · Pipeline converting
Q2 2027
$42K MRR
150 customers · Self-sustaining
Why This Timeline?
We have the product and the pipeline (MAJ + CSMSJ). What we lack is dedicated sales capacity. Investment funds the team to convert opportunities that currently sit waiting.
What If We're Faster?
If MAJ conversion accelerates, we could hit break-even in 12 months instead of 18. The math works either way—we're showing the conservative path.
Investment Journey · 10-Year Vision
From today's investment through Caribbean market leadership—follow the path from break-even to regional scale.
Your investment enters here—fueling the transition from traction to scale.
Proof of Success: ARR > $500K, PMA templates covering healthcare, retail, logistics.
Proof of Success: Published mesh availability SLA, ministry adoption metrics.
Proof of Success: Marketplace revenue, certified guild members, regional contracts.
Proof of Success: Hardware ARR stream, Beacon/PNA attach rates, telemetry coverage.
Proof of Success: Sovereign deployments, GDP-level impact metrics, global south expansion.
The Investment Opportunity: Enter at Phase 0, ride the growth curve through Phase 5. Early investors capture the full value creation from $1.5K MRR to $100M+ ARR—a 6,000x revenue expansion over 10 years.
Partnerships In Flight · 2026 Execution
In late 2025, Elecare executed the CSMSJ memorandum of understanding and tabled the MAJ MOU pending signature (delayed by Hurricane Melissa)—positioning us for nationwide deployment in 2026.
~4,000 physicians
Status: MOU on table; signature pending post-Hurricane Melissa · Negotiating MCA/SOW/DPA
100 students + 20 practices
Status: MOU executed · Academic year 2026 rollout
Market Access
4,000 doctors
MAJ represents every physician in Jamaica—institutional distribution vs. cold outreach.
Pipeline ARR (10% conversion)
$756K
400 doctors × $150/mo + 20 practices × $150/mo = $63K MRR annualized.
Break-Even Threshold
280 doctors
At $42K target burn (peak operations) and $150/doctor, we need 7% of MAJ to reach self-sustaining.
Why This Matters
These MOUs (CSMSJ signed; MAJ pending signature) convert "potential TAM" into "contracted pipeline." Investors aren't betting on cold outreach—they're betting on conversion probability from institutional partnerships.
2026 Milestones
Q1: Definitive agreements signed · Q2: Symposium preparation + first cohort onboarding · Q3-Q4: PBRN launch + scale physician adoption.
Capital Deployment
Funds are staged against the ARR runway: healthcare pods, Continuity Mesh corridors, CSA overlays, and SDS automation telemetry.
| Quarter | Sales Pods | Continuity & CSA | Product & Ops | Notes |
|---|---|---|---|---|
| Q1 2026 | $220K · hire 2 Elecare pods + SME pod | $110K · 40 Continuity Beacons, CSA hydration | $70K · SDS telemetry + IDE guild ramp | Foundation: Kingston + Port of Spain clinics, SME POS pilots |
| Q2 2026 | $180K · Barbados/Guyana advance team | $120K · CSA overlays + Letters corridors | $60K · IDE marketplace scaffolding | Barbados + Georgetown corridor launch, CSA commercialization |
| Q3 2026 | $160K · Partner enablement + physician champions | $140K · Continuity Beacon manufacturing & install | $50K · PNA pilot tooling | Prepare Elecare Pro + CMN packages; seed PNA pilots |
| Q4 2026 | $120K · retention + expansion team | $130K · CSA analytics + compliance | $60K · KPI instrumentation + ops | Lock retention, publish KPIs, prep FY2027 raise readiness |
Spending map ties directly to the Elecare + ERP + CMN pods; SDS guardrails keep each quarter traceable in specs/inspections.
What We Build
Seven interconnected systems that work together. Each serves a specific purpose; together they form a complete business operating system.
AI-assisted development that lets us ship updates quickly and safely. Means your investment funds sales growth, not large engineering teams.
Point of sale, payroll, inventory, CRM, and workflow automation—all in one dashboard. Works for clinics, retailers, schools, and media companies.
Our internal toolkit for building custom applications quickly. Partners and clients can use it to create apps tailored to their needs.
The apps end-users interact with—ElecareAI for patients, retail portals, business dashboards. Built to work offline and sync when connected.
Hardware and software that keeps businesses running during internet outages. Critical for the Caribbean where infrastructure can be unreliable.
Real-time visibility into operations, coverage maps, and business health. Helps identify where to expand and what needs attention.
Sensors, devices, and automation hardware that connects to the platform. Planned for 2027+; extends digital tools into the physical world.
Growth Scenarios
We present two scenarios: a conservative path focused on Caribbean saturation, and an ambitious path assuming rapid MAJ conversion and aggressive expansion. Both build from the break-even milestone.
Both scenarios assume we first reach $42K MRR (break-even) by Q2 2027. From there, growth depends on execution speed and market conditions.
| Year | ARR Target | Customers | Markets | Key Drivers |
|---|---|---|---|---|
| 2027 | $500K | 100+ | Jamaica, Trinidad, Guyana, Barbados | Break-even achieved; organic growth from existing pipeline |
| 2028 | $1.5M | 300+ | + Eastern Caribbean | Partner programs launching; referral growth |
| 2029 | $3M | 600+ | CARICOM-wide | Regional market leader in healthcare + SME |
| Year | ARR Target | Customers | Markets | Key Drivers |
|---|---|---|---|---|
| 2026 | $3.9M | 800+ | Jamaica, Trinidad | Rapid MAJ conversion (10%+); aggressive sales hiring |
| 2027 | $6.5M | 1,200+ | + Guyana, Barbados | Partner channel acceleration; government contracts |
| 2028 | $10.6M | 2,000+ | CARICOM + beyond | Hardware bundles; regional expansion |
ElecareAI Revenue
$300K
100 healthcare practices × $250/mo avg
ERP Revenue
$150K
75 SME customers × $167/mo avg
Hosting + Add-ons
$50K
Continued organic growth
This requires <5% of identified TAM. Conservative, achievable, and self-funding from that point forward.
At $3M ARR with typical SaaS multiples (5-8x revenue), the business could be valued at $15-24M, compared to your entry at a $10M cap.
Note: Your investment converts to equity at the valuation cap. As the company grows and raises subsequent rounds at higher valuations, your equity appreciates accordingly.
2026
Healthcare Entry
Convert MAJ pipeline; establish ElecareAI as the Caribbean standard.
2027
Regional Expansion
Partner programs in Barbados, Guyana; SME acceleration.
2028
Platform Maturity
Multiple verticals generating revenue; platform flywheel spinning.
2029+
Market Leader
Dominant position in Caribbean business software; expansion options open.
Revenue Runway
ARR is modeled as a layered stack: healthcare subscriptions (Elecare), SME ERP seats, Continuity Mesh (CMN) corridors, and future Physical Network Agents (PNA) hardware. Each tier compounds the next.
Each bar reflects revenue contribution as a percentage of the 2030 target; stacked programs (Elecare, ERP, CMN, PNA) are locked by specs + inspections so expansion mirrors production-readiness.
Market Opportunity
We're transparent about market realities. Developing markets mean lower adoption rates and longer sales cycles. Here's our realistic view.
TAM (Total)
8,600
Physicians across Jamaica, Trinidad, Barbados, Guyana, and Eastern Caribbean (World Bank 2018-2023)
SAM (Serviceable)
2,500
Physicians in private practice with technology budget and willingness to adopt new systems
SOM (Obtainable)
400
Our realistic 3-year target: ~5% of TAM, ~16% of SAM
TAM (Total)
350,000+
MSMEs across Jamaica (300K), Trinidad (25K), Guyana (6K+), Barbados
SAM (Serviceable)
10,000
Formal businesses with 5+ employees seeking integrated business software
SOM (Obtainable)
500
Our realistic 3-year target: <1% of TAM, 5% of SAM
Lower Adoption Rates
We assume 5-15% conversion rates, not the 30%+ seen in developed markets. Many businesses still use paper or basic spreadsheets.
Price Sensitivity
Our pricing ($35-$399/mo for ERP, $300-$1,000 for ElecareAI) is calibrated for Caribbean purchasing power, not US enterprise rates.
Longer Sales Cycles
Relationship-driven sales in the Caribbean. That's why institutional partnerships (MAJ, CSMSJ) matter—they provide warm introductions at scale.
Infrastructure Challenges
Unreliable internet and power—which is exactly why our Continuity Mesh matters. We've built for these conditions, not despite them.
Jamaica's Data Protection Act (2020) became enforceable on December 1, 2023. Healthcare providers processing sensitive personal data—including all patient medical records—now face mandatory compliance requirements that paper-based systems cannot meet.
Compliance Requirements
Healthcare providers must: register with the Office of the Information Commissioner, appoint a Data Protection Officer, implement encryption and access controls, respond to patient data access requests within 30 days, and report breaches within 72 hours.
Paper Records Can't Comply
Most Jamaican clinics still use paper records. Paper cannot provide audit trails, role-based access controls, encryption, or the data portability rights patients now have under law. Digital systems like ElecareAI are the only path to compliance.
Significant Penalties
Non-compliance: up to $2M JMD fine or 2 years imprisonment (summary); up to $5M JMD or 7 years (indictment). For corporate entities: fines up to 4% of annual global turnover. The MAJ is actively helping members understand these requirements.
Perfect Timing for ElecareAI
Enforcement mechanisms are being activated. Doctors who delayed now face real deadlines. Our MAJ partnership positions us as the compliant, affordable, local solution—right when the market needs it most.
Why this matters for conversion: Regulatory pressure creates urgency. Doctors aren't just buying software—they're buying compliance. Our ~30 warm leads from August are now facing a forcing function that didn't exist before December 2023.
Jamaica: ~4,000 physicians (MAJ) · Trinidad: ~2,500 · Barbados: ~600 · Guyana: ~400 · Eastern Caribbean: ~1,100
No dominant regional competitor. US/EU software is expensive and not built for Caribbean conditions. We're local, affordable, and understand the market.
Each new customer becomes a reference. Caribbean business networks are tight—word of mouth accelerates once we have critical mass in each market.
Unit Economics
Each product maintains 70%+ gross margin because AI-assisted development keeps our team lean and the Continuity Network reduces onsite support visits.
| Offering | ACV | Gross Margin | CAC / Payback | Notes |
|---|---|---|---|---|
| ElecareAI Basic | $3.6K | 76% | $1.4K · 6 mo | Remote sales + nurse training; upsell path to Advanced |
| ElecareAI Pro | $12K | 82% | $3K · 5 mo | Includes network hardware + analytics; referrals reduce cost |
| ERP Gold (20 seats) | $4.8K | 72% | $1.2K · 4 mo | Mid-size businesses; bundled with all tiers |
| Continuity Network | $6K | 68% | $1.5K · 5 mo | Hardware add-on; margin improves at scale |
Margins calculated using current hosting, support, and mesh install costs documented in devLog/specifications/656_phoros_invest_page_sync.md.
Operating System
Every plan ships with the modules below. SDS + IDE guarantee improvements stay compliant.
Fast checkouts, invoicing, and AR automation keep cash flow transparent during audits.
Attendance, scheduling, and compliance guardrails built for CARICOM regulations.
Real-time stock alerts across clinics, automotive dealers, and F&B operators.
Full-funnel view of leads, conversations, and announcements with AI summarization.
Self-serve booking plus Workdesk automations for clinics, retail services, and education.
Launch mesh-ready storefronts in minutes; IDE enforces SDS similarity rules.
Elecare’s mesh-ready EMR handles charting, labs, prescriptions, and Continuity Mesh failovers so clinics never lose context.
Codex-powered Workdesk surfaces let teams edit docs, review email, and action planner tasks with full audit trails.
Design automated flows for approvals, onboarding, and AI-assisted routines so operations scale consistently.
Packages
Pair the Phoros ERP subscription with Elecare healthcare bundles to cover business + clinical workflows.
| Plan | Seats | Monthly | Per-User | Best For |
|---|---|---|---|---|
| Individual | 1 | $35 | $35.00 | Solo founders, consultants |
| Bronze | 5 | $149 | $29.80 | Boutiques, micro clinics |
| Silver | 10 | $229 | $22.90 | Growing agencies, labs |
| Gold | 20 | $399 | $19.95 | Regional chains, media houses |
| Bundle | Coverage | Monthly | Highlights |
|---|---|---|---|
| Basic | Up to 5 doctors | $300 | EHR + notes + billing, mesh-ready Workdesk |
| Advanced | Up to 10 doctors | $600 | Basic features plus Continuity Mesh and CSA overlays |
| Pro | Up to 20 doctors | $1,000 | Advanced features plus dedicated SDS/IDE automations |
Combine the tiers to match practice size: ERP seats cover staff, ElecareAI bundles cover doctors.
Here's the math for our conservative $500K ARR goal (2027):
ElecareAI Revenue
$300K
100 practices at $250/mo avg (mix of Basic/Advanced)
ERP Revenue
$150K
75 SMEs at $167/mo avg (mix of Bronze/Silver/Gold)
Hosting + Add-ons
$50K
Continued growth from current base
Total: $500K ARR with 175 paying customers. This is ~5% of our SAM and represents achievable, ground-level execution.
100 ElecareAI + 75 ERP customers by 2027 → $500K ARR. Achievable with current pipeline.
320 ElecareAI + 200 ERP customers by 2026 → $3.9M ARR. Requires rapid MAJ conversion + aggressive hiring.
At 10% of SAM: 400 ElecareAI + 500 ERP → $5M+ ARR. Caribbean market leader position.
Leadership & Capacity
The same leaders who built Phoros now drive commercialization. Small team, deep expertise, 8 years of working together.
CEO & CTO
Architects SDS, Continuity Mesh, and the IDE guild. Owns Commander’s Intent and deployment guardrails.
Chief Operating Officer
Runs sales pods + delivery cadence; coordinates Elecare + ERP launches across all active territories.
Company Secretary
Leads governance, compliance, and SAFE administration so diligence and audits stay current.
Marketing Lead
Drives demand-gen and Continuity OS narratives; manages portfolio storytelling for healthcare and SME funnels.
HR & Administration
Owns talent loops for pods, onboarding for Elecare nurses, and admin guardrails for regional deployments.
Medical Director
Clinical champion for Elecare; validates EMR workflows, ensures regulatory compliance, and supports physician adoption.
Risk & KPI Discipline
Every risk is paired with a mitigation and tracked through SDS specs. KPI cadence keeps investors looped into the same dashboards we use internally.
Risk: clinic onboarding slower than plan.
Mitigation: Elecare nurse enablement + Continuity OS demos packaged as 2-day intensives with guaranteed go-live SLA.
Risk: Continuity Beacon/PNA kit lead times.
Mitigation: Local manufacturing MOU + SAFE funds reserved for buffer inventory; SDS spec 642 tracks BOM audits.
Risk: cross-border deployments require compliance approvals.
Mitigation: Company Secretary + legal counsel maintain CSA data-sharing MOUs; every deployment references privacy specs.
Risk: pods lag hiring plan.
Mitigation: HR/admin (Cheryl) runs rolling talent pipeline; pods instrumented via SDS checklists to avoid tribal knowledge.
Dream Case Scenario
Phoros is not bounded by geography. The same SDS + ERP + CMN + CSA platform can run municipal, healthcare, and SME operations anywhere the incumbent stack fails.
After three years of focused R&D, every pillar—SDS, ERP, IDE, Progressive Mesh Apps, Continuity Mesh, Civic Signal Atlas, and Physical Network Agents—will be battle tested. At that moment Phoros becomes the first and only turnkey national operating system on the market.
Countries across the global south with low-tech operations (West Africa, Central America, Pacific Islands) face the same outages, data fragmentation, and staffing gaps Jamaica solved with SDS + CMN.
Duplicate the Elecare + ERP pods, hydrate CSA overlays with civic partners, and drop Continuity Beacons per corridor. SDS keeps specs, inspections, and consciousness IDs consistent across continents.
Healthcare markets alone exceed 100k physicians across the global south. Even a 2% penetration at $300–$1,000 per seat yields $7B+ ARR; Continuity Beacons + PNA hardware multiply that via infrastructure contracts.
Global south ministries need sovereign operating systems; Phoros already runs its own cloud, similarity checks, and deployment loops. We export the doctrine, not just code.
Dream stance: treat every corridor—Caribbean, Latin America, Africa, Pacific—as an SDS-governed franchise. Specs keep the blueprint aligned, and Continuity OS revenues scale with the gaps we fill.
Phoros · Kingston, Jamaica
Email: contact@phoros.org
Phone: +1 (876) 456-9767
Frequently Asked Questions
Responses to the most common questions Mr. Mahfood and other partners raise.
See the Capital Deployment map above. Funds are staged across four quarters: $580K to healthcare + SME sales pods, $500K to Continuity Mesh/CSA corridors, and $240K to SDS/IDE instrumentation and ops. Every tranche ties directly to ARR milestones (2026 target $3.9M ARR).
Pods are already live in Kingston, Port of Spain, and Georgetown; Elecare + ERP sampling grid (320 → 600 doctors) requires <7% of the Caribbean TAM. Risks are mitigated via nurse enablement, manufacturing MOUs, and compliance routines (see Ops & KPI section).
Command Center dashboards publish monthly pipeline/retention/ops metrics, while quarterly reports cover ARR vs target, gross margin, and CSA coverage. Every KPI links to devLog specs and inspection artifacts for auditability.
The Dream Case outlines 100k+ physicians and hundreds of thousands of SMEs across the global south. After three years of R&D, all seven pillars (SDS → PNA) are battle-tested, making Phoros the first turnkey national OS for any country needing Continuity OS.